MOUNTAIN GOAT LODGE POLICIES

Contacts: 719-539-7173 (landline)
Text: 206-218-8201 – (Note: We won’t see texts from 10PM-7AM).
In case of emergency, call 911. We try to answer our phone and texts, but are asleep at night and will not see a text until morning.

LODGE ROOM POLICIES:
» All lodge rooms and suites include: Free WIFI, HDTV with HBO, Large breakfast, Espresso Bar, Refreshments; daily maid service, Luxury linens, towels, bathrobes, toiletries, mini fridge, snacks, ice and water.
» All rates are based on double occupancy – additional persons are $35.00 adults over 12, $15 children under 12 year.
» NEW: No smoking allowed except in our designated outdoor area.
» Children of any ages are welcome, with the understanding that 10pm - 7am quiet hours will be respected, out of courtesy to other guests. Children need to be chaperoned at all times.
» Check in is 3:30pm-6:00pm. If arriving after 6pm, please contact us for your door code.
» Check out time is 11 a.m.
» Early check in (from 12noon) and late check out (until 2pm) are available for $50.00 fee each.
» No refund for early check out. If uncertain how long you would like to stay, it is better to add additional days once you are here.
» We accept MasterCard, Visa, Discover, Amex, PAYPAL, and Cash.
» Reservations are secured with a one night deposit and remainder due upon arrival.
» If reservations are cancelled or changed more than 14 days before scheduled arrival, a $30 restocking fee and/or change fee will be charged to the credit card on file.
» If cancelling less than 14 days before arrival - your card will be charged for the full amount of the reservation. If your travel plans are uncertain, we suggest you purchase travel insurance.
» We are not responsible for items left behind in the rooms. We will make every attempt to find your item and ship it to you through USPS for a nominal fee.
» Hot tub is available 24 hours a day!

IMPORTANT NEW WEATHER POLICY:
While we would never insist on risking your safety to get here, COLORADO does get it's share of winter weather. Our cancellation policy will be upheld UNLESS the Department of Transportation closes the routes between your starting point and our town. We will check the DOT website and keep abreast of the latest road closures. Generally speaking HWY 285 and HWY 50 are always open and snowplowed constantly during the winter. Please use caution, drive slowly, we recommend a 4-wheel drive, heavier vehicle to come through the mountain passes. Our lodge is just a bit off the highway so access is never a problem.
ARRIVAL TIMES
3:30 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A deposit for the first night's stay is collected at the time of purchase. Payment for gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 1 and under stay free. Pets are welcome. Unlike many hotels & motels that offer a designated pet-friendly room which features a stinky, stained-carpet room to which guests and their dogs are relegated Mountain Goat Lodge has raised the bar in defining pet friendly accommodations. We also do not have a weight limit for your pets. As much as we love our guests' pets and our own, we also love a clean lodge. Our clean team insures that each room meets the high cleanliness standards we set before our next guests arrive. All of our rooms are pet friendly! While we realize that there are guests who potentially won't stay with us due to extreme allergies to pet dander and/or aversion to animals, that's a small price to pay for all of the wonderful guests that come to us in large part because of our pet policy. We also have a fenced half-acre, off-leash area, which is ideal for ball throwing and general goofing off. All pets must be owner-chaperoned while in this area. $20 fee per night per dog, which includes a pet treats, water bowl, and dog bed.

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