Our Policies

Mountain Goat Lodge B&B    AND    Downtown Salida Annex Condo
Contact: 206-218-8201

In case of emergency, call 911. We try to answer our phone and texts, but are asleep at night and will not see a text until morning.

Mountain Goat Lodge ROOM POLICIES:
» All lodge rooms and suites include: Free WIFI, HDTV, Farm breakfast, Espresso Bar, Refreshments, Luxury linens, towels, bathrobes, toiletries, mini fridge, ice and water.
» All rates are based on double occupancy – additional persons are $35.00 each.
» Smoking allowed in our designated outdoor area- our fire pit ONLY.If smoking or vaping occurs inside any of our units you will be charged a $500 penalty and cleaning fee.
» Children of any ages are welcome, with the understanding that 10pm - 7am quiet hours will be respected, out of courtesy to other guests. Children need to be chaperoned at all times.
» Check in is 330pm or later. We will email you our contact-less check-in instructions 2 days in advance of your arrival.
» Check out time is 11 a.m.
» Early check in (from 12noon) and late check out (until 2pm) are available for $50.00 fee each.
» No refund for early check out. If uncertain how long you would like to stay, it is better to add additional days once you are here.

PAYMENTS and Cancellations:
» We accept MasterCard, Visa, Discover, Amex, PAYPAL, and Cash.
» Reservations are secured with a credit card and deposit. Balance is charged to your credit card on file 7 days before arrival.
»We have two cancellation policies available: 1) Worry Free Bookings - which you may opt into at the time of booking. This option gives you 100% refund of your deposit if you have a qualifying circumstance, less $30 cancellation fee.
2) If you choose not to use our Worry Free Booking option, Mountain Goat Lodge has a seven day cancellation policy. We charge a $30 cancel fee even if at least 7 days notice has been given. **Please note: Refunds to your account may take up to 10 business days depending on your banks processing policies. Cancellations made after 12:00 PM 7 days prior to arrival are subject to 100% cost of stay penalty. This property makes no refunds for no shows. If your travel plans are uncertain, we suggest you opt into Worry Free Bookings.
» We are not responsible for items left behind in the rooms. We will make every attempt to find your item and ship it to you through USPS for a nominal fee.
» Hot tub is available 24 hours a day!

DOWNTOWN SALIDA ANNEX Policies:
You may check in any time after 3:30pm. Check out time is 11:00am. We will text you a code for the door 2-3 days in advance of your arrival. of the day of arrival. Make sure we have your cell # for this use.
Parking is available on the street for two hours between 8am-5pm. (Overnight is free as well) Long term parking is available about 2 blocks away: on the other side of the river on F street, also near Riverside park and also behind Safeway. You may park in the alley to unload if unable to find an open spot on F Street. If you need additional parking for an extra vehicle, you may park it out at our place, the Mountain Goat Lodge (9582 US HWY 285).
WIFI – under the name ANNEX, the password is: MGL@nn3x
Washer/Dryer – this is a combination washer and dryer – clothes will go directly from the wash cycle to the dryer cycle! The entire cycle takes 3 ½ hours so plan accordingly, and make sure to wait until the entire cycle cools down before the door will reopen.
NO SMOKING or vaping allowed anywhere. If smoking occurs inside any of our units you will be charged a $500 penalty and cleaning fee.
NO PETS
City noise ordinance aims for quiet hours from 10pm-7am.
Smart ROKU TV is available for your own subscription channels or the free channels that are already on ROKU.
Please turn off lights and A/C when leaving for the day.
You do not need to strip the bed or gather the towels. You may dispose the trash and recycling behind the building in the dumpsters if you like.
To lock the door, just push the top button and turn the deadbolt lever.
The Bike Rack in the foyer is for everyone’s use.
The Deck in the rear of the building is for everyone’s use.
Visiting the farm: Annex guests are always welcome to the Mountain Goat Lodge Dairy Goat Farm. 9582 US HWY 285. We have lots to see and experience – especially during Baby Goat season (Mar – Sep). You don’t need to call ahead, just stop by. If you want to take a class call ahead.

PAYMENTS and Cancellations:

If booked via Airbnb or VRBO payments have already been taken care of. If booked through Mountain Goat Lodge, we will run your credit card the day you arrive and send a receipt by email.
»We have two cancellation policies available: 1) Worry Free Bookings - which you may opt into at the time of booking. This option gives you 100% refund of your deposit if you have a qualifying circumstance. If you are unable to attend your booking due to unforeseen circumstances, and can provide evidence as listed in the terms and conditions, you may be entitled to a full refund.
2) If you choose not to use our Worry Free Booking option, Mountain Goat Lodge has a seven day cancellation policy. We charge a $30 cancel fee even if 7 day notice has been given. **Please note: Refunds to your account may take up to 10 business days depending on your banks processing policies. Cancellations made after 12:00 PM 7 days prior to arrival are subject to 100% cost of stay penalty. This property makes no refunds for no shows. If your travel plans are uncertain, we suggest you opt into Worry Free Bookings.
ITEMS LEFT BEHIND: We are not responsible for items left behind in the unit. Please contact us and pay for postage and we will make every attempt to find your item and ship it to you through USPS.

OUR CHILDREN POLICY:
Children 12 months and under are free.

OUR PET POLICY at Mountain Goat Lodge only (no pets at downtown location) :
Dogs are provided with dog beds, bowls and biscuits.
Dogs can stay inside your room alone as long as YOU ARE ON OUR PROPERTY.
Dogs need to be well behaved, socialized to other dogs, and with a minimum of barking.
Any room damages caused by your pet will be assessed and charged to your credit card.
While we love and tolerate most all dogs, we reserve the right to insist that a local boarding kennel if excessive disturbances occur.
We have a half-acre off-leash dog park for your pet's enjoyment. It is located in front of our parking lot, and is fully fenced.
You will find waste-removal site with bags, and water. Please clean up after your pet.
If your dog needs to be on the bed, please bring a blanket or sheet to cover our bed.
No dogs are permitted near the chicken coop or near the goats.
LODGE guest dogs are charged $30 per day per dog with 150.00 maximum per stay.
TRAILER AND CAMPER dogs are charged $30 charge per dog per stay.
TIPI guest dogs are free.

Our llamas guard the goats and will not tolerate any dogs near the goats.

IMPORTANT WEATHER POLICY:
While we would never insist on risking your safety to get here, COLORADO does get it's share of winter weather. Our cancellation policy will be upheld UNLESS the Department of Transportation closes the routes between your starting point and our town. We will check the DOT website and keep abreast of the latest road closures. Generally speaking HWY 285 and HWY 50 are always open and snowplowed constantly during the winter. Please use caution, drive slowly, we recommend a 4-wheel drive, heavier vehicle to come through the mountain passes. Our lodge is just a bit off the highway so access is never a problem.